Your Data, Our Responsibility

Bdcrown Privacy Policy — In data protection Our Commitment

Everything you share on bdcrown — your name, mobile number, payment details — is handled with the utmost care. This page explains in detail how your data is collected, where it goes, and how it stays protected.

256-bitSSL Encryption
9Main Categories
In EnglishIn plain terms
2026Last Updated

"Your personal data on bdcrown is never sold or rented — it is used solely to provide you with our service."

— BDCrown Security Team
Last Updated: January 1, 2026 • Please read this Privacy Policy before using bdcrown.

Key Highlights at a Glance

The full privacy policy is detailed below — here's a summary

What Data We Collect
  • Name, Mobile Number & Email
  • Payment Transaction Details
  • Device & Browser Information
  • Betting & Gaming History
How Your Data Is Used
  • Account Management & Verification
  • To complete payment processing,
  • To inform you of relevant offers and bonuses
  • For fraud detection and prevention
Who your data is shared with
  • Payment gateways (bKash, Nagad)
  • Legitimate legal authorities (when required)
  • Never Sold to Third Parties
  • Not shared with advertisers
How Your Data Is Secured
  • 256-bit SSL/TLS Encryption
  • Two-Factor Login Verification
  • 24/7 Security Monitoring
  • Regular Security Audits
Your Rights
  • Right to Access Your Data
  • Right to correct inaccurate information
  • Data Deletion Request
  • Right to Opt Out of Marketing
How Long We Keep Your Data
  • For as long as the account remains active
  • Up to 5 years after account closure
  • Longer retention for legal requirements
  • Deleted earlier upon request
01

Introduction and Scope

The bdcrown.click Privacy Policy explains how bdcrown collects, stores, uses, and where necessary shares the personal data of its members. This policy applies to the bdcrown website, mobile version, and all digital services.

By using bdcrown, you agree to this Privacy Policy. If you have any objections, please review them before using bdcrown Help Centerto get in touch.

Key Points: bdcrown never sells, rents, or shares your data with third parties for advertising purposes without your consent.

This Privacy Policy of bdcrown Terms & Conditionsshould be read alongside this policy — together, they give you a complete picture of your relationship with bdcrown.

02

What Information We Collect

Bdcrown collects two types of information — what you provide directly, and what is gathered automatically.

Information You Provide Directly

  • Registration Details: Full name, mobile number, email address, date of birth, and residential address.
  • Identity Verification (KYC): A copy of your National ID or passport, plus a selfie.
  • Payment Details: bKash/Nagad/Rocket numbers and bank account details. bdcrown does not directly store full card numbers.
  • Support contact: Records of information and conversations provided via live chat, email, or phone.

Automatically Collected Data

  • Device Information: Device type, operating system, and browser version.
  • Log Data: Login timestamps, IP address, and page visit history.
  • Betting History: Bet amounts, betting patterns, and win/loss records.
  • Cookie Data: Session cookies, language preferences, and login status.
Please note: bdcrown only collects the information necessary to provide its services. No unnecessary data is requested.
03

How We Use Your Information

Bdcrown uses your information only for specific, legitimate purposes. The primary uses are outlined below:

Purpose Data Used Legal Basis
Account Creation & Management Name, Mobile Number & Email Contractual necessity
Payment Processing Payment details, transaction history Contractual necessity
KYC Verification ID document, selfie Legal Obligations
Fraud Prevention Log data, betting patterns Legitimate Interest
Customer Support Communication history, account information Contractual necessity
Sending relevant offers Betting preferences, contact information Consent
Responsible Gaming Monitoring Betting behavior and login patterns Legitimate Interest

You can opt out of marketing communications at any time — simply click the unsubscribe link in any email or let us know via Live Chat.

04

Who your data is shared with

Bdcrown does not sell or rent your personal information to any third party. However, certain information may be shared in specific circumstances necessary for operating our services:

Payment Partners

Only the information required to complete a transaction is shared with bKash, Nagad, Rocket, or your bank. These partners follow their own privacy policies and cannot use your data for any other purpose without bdcrown's authorisation.

Technology & Infrastructure Services

For server hosting, cloud storage, and security services, bdcrown works with internationally accredited technology partners. These partners operate under strict data protection agreements.

Legal Authority

Bdcrown is legally obligated to provide relevant information in response to valid court orders, government investigations, or lawful requests from law enforcement agencies. In such cases, bdcrown will make every effort to notify the member concerned where possible.

To be clear: bdcrown does not share member data with advertisers, data brokers, or marketing agencies — ever.
05

Data Security Measures

Bdcrown uses internationally recognised technologies and processes to keep members' data secure.

Technical Security

  • 256-bit SSL/TLS Encryption: All data — from site access to transactions — travels through encrypted channels.
  • Two-Factor Login (2FA): Adding OTP verification to your account doubles your security.
  • Encrypted Database: All stored personal data is kept in an encrypted state.
  • Firewall and intrusion detection: Multiple layers of security to prevent unauthorised access.

Operational Security

  • Only authorised staff can access member data.
  • Staff operate under strict confidentiality agreements.
  • Regular security audits and penetration testing are conducted.
  • There are dedicated procedures in place for managing security incidents.
In the event of a data breach: In the event of a security incident that puts your data at risk, bdcrown will notify the affected members as quickly as possible in accordance with its legal obligations and take appropriate remedial action.
06

Cookies and Tracking Technologies

Bdcrown uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Types

  • Essential Cookies: Maintains login sessions and security tokens. The site cannot function properly without these.
  • Functional Cookies: Remembering your language preference and bet slip details.
  • Analytical Cookies: Used to understand how many users visit each page. All data is kept anonymous.

Cookie Controls

You can delete or block cookies through your browser settings at any time. Keep in mind, however, that disabling essential cookies may cause certain bdcrown features to not work properly — particularly login and payment functions.

07

Your Data Rights

Bdcrown respects your rights over your personal data. You have the following rights:

  • Right to access: You may submit a request if you'd like to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: After closing your account, you may request deletion of your data (beyond what is required by legal obligations).
  • Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of marketing emails or SMS at any time.
How to Submit a Request: To exercise any of the above rights, email support@bdcrown.click or reach out via live chat. Requests are typically responded to within 30 business days.
08

Data Retention Period

Bdcrown does not retain your data indefinitely. The retention periods for different types of information are outlined below:

  • Account Information: For as long as the account remains active, and up to 5 years after closure.
  • Transaction Records: Minimum 5 years in accordance with financial regulations.
  • KYC Documents: 5–7 years for legal compliance purposes.
  • Support Conversations: Up to 2 years after resolution.
  • Log Data: Typically 90 days to 1 year.

Once the retention period expires, data is securely deleted or anonymised. If you request deletion before that period ends, bdcrown will erase any data not subject to legal retention obligations.

09

Policy Updates & Contact

Bdcrown may update this Privacy Policy from time to time. For any significant changes, members will be notified by email or through a notice on the site. Continued use of bdcrown after such changes will be considered your acceptance of the updated policy.

Contact

For any privacy-related questions or requests:

  • Email: support@bdcrown.click
  • Live Chat: Help Center Available from (24/7)
Effective Date: This Privacy Policy is effective from January 1, 2026.

Bdcrown's Commitment to Data Protection

Why Your Information Is Safe with bdcrown

Encryption
Bank-grade 256-bit SSL encryption

Every transaction and piece of data you share on bdcrown is protected by 256-bit SSL encryption — the same standard used by international banks.

No Sale of Data
Your Data Is Never Sold — A Strict Policy

Bdcrown never sells or rents members' personal data to third parties. This has been our policy since day one, and it has never changed.

Your Control
You have full control over your own data

View, correct, or delete your data — you have full control over your personal information on bdcrown.

Minimal Access
Only authorized staff can access your information

Bdcrown enforces strict internal access controls — only designated staff can access specific data, and only when required for their role.

Transparent in Bengali
Written in plain English — no hidden agenda

Bdcrown's privacy policy is written in plain language, not complex legal jargon — the goal is for every member to understand it clearly.

Regular Audits
Regular security audits and testing

Bdcrown conducts annual security audits and independent penetration testing to identify and address vulnerabilities before they can be exploited.

Your Rights Over Your Data

As a bdcrown member, you can exercise these rights at any time

Right to Access

You can find out what information we hold about you

Right to Rectification

Update Incorrect Information

Right to Deletion

Request Deletion of Your Data

Right to restriction

Restrict Certain Uses of Your Data

Right to Opt Out of Marketing

Opt out of marketing at any time

Right to Data Portability

You can request a copy of your personal data

Bdcrown Privacy Policy — Why you should read it

Privacy policy pages can seem long and time-consuming to read. But going through bdcrown's policy will show you exactly how well-protected your data really is — and that knowledge puts any doubts about using bdcrown to rest.

A member from Narayanganj once asked via live chat, "Is it safe to share my bKash number?" The support agent explained that bdcrown never stores complete financial details — only the information needed to process a transaction passes through the payment gateway. The member was relieved and said, "If I'd known that, I would have registered sooner."

Is My Payment Information Really Secure?

When you make a deposit via bKash or Nagad on bdcrown, your full mobile banking password or PIN never enters bdcrown's system. Payments are processed directly through the payment gateway — bdcrown only receives transaction confirmation. This approach meets international security standards.

A member from Kurigram shared: "When I made my first deposit, I wasn't sure what to expect. But all I needed to provide was my bKash number — nobody asked for my PIN. That's when I felt this was legit." This kind of awareness is what sets responsible members apart.

Why is KYC required — does it compromise my privacy?

Many members feel a little uneasy about KYC verification — understandably reluctant to hand over a copy of their National ID. That hesitation is completely natural. But bdcrown requires KYC for a good reason: it's there to protect you. If someone tries to withdraw money from your account without authorisation, it's much harder to stop them without KYC in place.

KYC documents submitted to bdcrown are stored in encrypted format. Only authorised members of the compliance team can access these documents, and their access is revoked once their review is complete. No support agent or general staff member can view these documents.

Data Breach — What happens if one occurs?

There has been no major data breach in bdcrown's history. However, should one ever occur, bdcrown will notify affected members as promptly as possible in accordance with its legal obligations — clearly communicating what data was at risk, what steps have been taken, and what members should do. This commitment to transparency is what makes bdcrown trustworthy.

How to stop marketing emails

Bdcrown occasionally sends emails or SMS messages about new offers or bonuses. If you'd rather not receive these, simply click the unsubscribe link at the bottom of any email. You can also let us know directly via live chat or at support@bdcrown.click. There's no need to close your account or leave bdcrown to opt out.

Bdcrown believes data protection is not merely a legal obligation — it is an ethical responsibility to its members. Upholding this responsibility is what has earned the trust of 500,000 members over five years.

Frequently Asked Questions

Some questions about account policy and platform usage

Under bdcrown's policy, each individual may hold only one account. However, two separate members of the same household may each maintain their own account, provided each account is registered with a distinct NID, a separate mobile number, and a different payment method. Two accounts cannot be created using the same bKash number or the same NID. If you are unsure, contact bdcrown's live chat before registering — they will review your situation and advise accordingly.

bdcrown's Sports and Sports Events This section provides real-time score updates for live events. You can follow ball-by-ball scores for cricket, goal and card updates for football, and live results for other sports. Alongside these score updates, in-play betting odds are refreshed in real time. Please note that bdcrown is a betting platform — video streaming is not available. Score and statistics feeds are provided primarily to help you make informed betting decisions.
A Safe & Trusted Platform

Your data is protected — join now

Your privacy comes first at bdcrown. Over 500,000 Bangladeshis are already using bdcrown safely — join them today.

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